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Shipping guide

Shipping guide


Shipping Method & Courier

Products are shipped directly from factory.

We mainly use UPS to ship the hair products. we also use other couriers FEDEX , DHL TNT if the customer request.

Estimated Delivery Time

For custom orders, normally it takes about 28 ~35 days to make  and 2~3 business days to ship




For stock orders normally it takes 2~4 business days to ship ( No delivery service on weekend ). Hair textures like wavy , curly or some special ones, require one more additional day to ship.

Once we ship out your order, we will send you tracking No. via email.

Note :

1.Delivery time cannot be guaranteed. We encourage all deliveries be made to a physical address so packages can be tracked. Please don’t use any post office boxes.

2. It is buyers' responsibility to provide us with the correct and complete mailing address and make sure he/she is available on delivery.

3. We are not responsible for any duties, taxes, or additional charges that may be charged by Customs for any International deliveries. But we will declare the wig as hair sample or synthetic wig and low value to help avoid the duties.

 If you have any questions on the delivery status of your package, please contact us at service@jacksunwig.com