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Return policy

Return policy


If you are not satisfied with your item, please email us first to let us know the problem you met, we will try our best to resolve it.

The returned item must meet requirements for returns Below :

●  No Lace or has been trimmed or cut from the unit. 
●  No Adhesives or tape have been applied to the unit.
●  Hair has not been cut, trimmed washed, dyed, permed, curled, flat ironed, combed or finger combed.
● Returns must be in the original condition and manufacturer's packaging with all packaging materials.
●  No water or hair products (including shampoo, conditioners, hair spray, mousse, oils, etc.) have been applied to the unit.
●  Returns and exchanges must be initiated by the buyer within 7 days from receiving of the item

We will provide you with the return address You could return the item to us for a full refund of the item price (not including shipping cost)

Customer will be responsible to pay for the postage to return the item.

Custom Made Wigs can't be exchanged or returned.